The company’s staff, having constant communication with the customer, offers the best possible solutions to their possible problems and concerns or focuses on the development of specialized new products.
In addition, we provide mixing services of bakery and pastry mixes on behalf of customers.
With the aim of providing high quality products and services, we have developed a comprehensive quality management system in accordance with the requirements of EN ISO 22000:2018 and HACCP Plan. This guarantees that all our products fully meet the specified requirements of customers and national legislation.
Manufacturing laboratory for the production of flour improvers and bakery mixes with a fully equipped Chemistry and Production Area conforming to the requirements of EN ISO 22000:2018 and HACCP Plan.
COPYRIGHT BY VELTAL 2023. ALL RIGHTS RESERVED DESIGNED BY ARTABOUT
Privacy Notice
As part of offering our products/services, we collect certain personal data from you in order to facilitate our relationship and provide you with the best possible buying experience. Through this Privacy Notice, we want to explain to you our practices and policies for the collection, use, and exchange of data and cookies collected by or for you.
Your data is collected when you communicate with us through our contact form, by phone, by e-mail or by any other means you might send us your data.
The table below lists the data we collect from you, the purpose for which we use it, and why it is necessary in each case.
| Purpose of data use | Personal Data | Why this data is necessary |
| Communication & Managing questions |
· Personal identification information (surname, name) · Contact information (shipping address, phone number, e-mail)
|
For better communication, to deal with any questions, complaints or problems. We have a legitimate interest in providing the best experience for our customers and dealing with any problems.
|
| Collection and management of cooperation applications |
· Personal identification information (surname, name) · Contact information (e-mail, phone number) · Any information included in the curriculum vitae the user sends us |
all personal data and information provided through the online cooperation application form will be used only to the extent necessary to evaluate and manage recruitment applications and for statistical purposes. |
It is our policy to maintain your data only for as long as it is necessary for the purpose for which it was collected, in accordance with the principles of data minimization and storage limitation. For all the above reasons, your data will be retained for at least five (5) years after our customer relationship expires. Additionally, we align the retention of your data with possible variations resulting from the exercise of your privacy rights.
We will not assign, disclose, or rent your personal information to any third party / entity in a manner different from that described in this Privacy Notice. Our company transmits personal data to third parties to whom the company is responsible for processing personal data on its behalf.
Data is only transferred to our partner companies that provide services for sending promotional material and personalized offers. Also, data is passed on to our partner companies for evaluating the quality of service provision as well as the quality of our products and services. Finally, access to the data is provided to independent service providers who have built our website, as well as to those who provide us with technical support or hosting for the operation of the website.
We aim to ensure that all these third party / independent service providers will not use your personal data for any purpose other than to provide the services for which they are contractually committed. We also sign contracts with these independent contractors, which oblige them to comply with the standards of personal data protection required by law and use the data only for the purposes for which it is transmitted.
Finally, we reserve the right to disclose your personal information to third parties if we are required to disclose or share your personal data in order to comply with any legal or regulatory obligation.
We make great efforts to protect our users from unauthorized access or alteration, disclosure or destruction of the data we hold. Specifically:
The products we offer are exclusively for purchase by adults and not by children or minors under 16 years of age. If you are under 16, you can use our website only with the participation and approval of a parent or guardian.
A “cookie” is a small text file that is downloaded to your device when you visit a website and allows the website to get some information from your browser, such as your preferences. We consider important for you to know what cookies are used on our site and for what reasons they are used. The two basic categories of cookies used on our website are the strictly necessary cookies and third-party cookies:
Strictly necessary cookies: these cookies are necessary for the proper operation of our site, but also for you to browse through it and use its features, such as access to secure sites on the site. Without these cookies, some of the services and features of the site, such as a shopping cart or an electronic payment, cannot be made
Third-party cookies
Third-party cookies include performance, functionality, and promotion / target cookies.
You can change your consent to using third party cookies here
At any point, while maintaining or processing your data, you retain the following rights, and you can submit the relevant requests:
All your requests regarding the above rights may be submitted through the special request form or through your personal account management pages.
The procedure for processing any request concerning the above rights is as follows. We will evaluate the request and respond to you about its progress (approval of a request, partial approval of a request, rejection of a request) as soon as possible and in any case within one month from its submission. In the event that our company rejects your request for the above-mentioned data subject rights, we will communicate the reasons for your rejection. You have the right to file a complaint directly with the regulator and the Data Protection Officer of our company.
We reserve the right to reject requests that are unreasonably repetitive, require disproportionate technical efforts or have disproportionate technical consequences, jeopardize the privacy of others or are impossible to implement.
Our Privacy Notice may change over time. We strive to review and keep up-to-date with this Notice in order to comply with legal and regulatory requirements, while at the same time providing optimal protection for your personal data. Any changes to the privacy notice will be posted on this site.
This website belongs to VELTAL S.A.. If at any time you believe that we do not comply with the provisions set forth in this Notice or for any other matter related to data protection, please contact us by e-mail at info@veltal.gr. Our Data Protection Officer is Mrs Rammou Dimitria-Lida
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